PRIVACY POLICY.

Get-R-Done Roofing, Gutters & Siding ("we," "our," "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us about a project, how we use that information, and the choices you have about it.

1. Information We Collect

Information you give us directly

When you fill out a contact form, request a free estimate, or call/text us, we collect information you provide, including:

• Name (first and last)
• Phone number
• Email address
• Property address
• Details about your roofing, gutter, or siding project
• Any other information you choose to share in messages or conversations

Information we collect automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages you visit and time spent on the site
• Referring website (how you found us)

We use standard analytics tools (such as Google Analytics) to understand how visitors use our site so we can improve it.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide a free estimate
• Schedule inspections, repairs, or installations
• Communicate with you about your project (phone, email, text)
• Send service-related updates and reminders
• Process insurance claim documentation when you ask us to
• Send marketing communications about our services (only if you opt in)
• Improve our website and customer experience
• Comply with applicable laws

3. SMS / Text Messaging

If you opt in to receive SMS messages from us, you agree to receive automated and non-automated text messages about your project, scheduling, and service updates. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or HELP for assistance. We do not sell or share your phone number with third parties for marketing purposes.

4. How We Share Information

We do not sell your personal information. We share information only with:

• Our team and contractors who help us perform the services you requested (such as crew members, suppliers, or partners who help service your project)
• Insurance companies and adjusters when you ask us to assist with a claim
• Service providers that operate our website, send our emails, host customer data, or process payments — and only the minimum information they need to do their jobs
• Legal or regulatory authorities when required by law, subpoena, or to protect our rights

5. Cookies and Tracking

Our website uses cookies and similar technologies to make the site work and to understand how visitors use it. You can disable cookies in your browser settings, but some parts of the site may not function correctly without them.

6. Data Security

We take reasonable steps to protect the personal information we collect, including secure transmission and limited internal access. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as needed to provide services, comply with our legal obligations, resolve disputes, and enforce agreements. Lead information from web inquiries is typically retained for two years unless we have an ongoing relationship with you.

8. Your Choices

• Opt out of marketing emails by clicking "unsubscribe" in any marketing message we send.
• Opt out of SMS messages by replying STOP.
• Request access to or deletion of your information by contacting us using the information below.
• Update your information at any time by contacting us.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be posted prominently on our website.